Wearable Pain Relief Technology™
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Quell 2.0
Guides and Manuals for your Quell 2.0
User Manual
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Quick Start Guide
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Download in Español >
Electrode Care Tips
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Popular Articles
Should I try to rate my pain at the same time of day?
Do I need to complete all four pain ratings every time?
How often should I rate my pain?
Why should I rate my pain?
How to Videos for your Quell 2.0
Getting Started
Quell 2.0 Calibration
Setup and Calibration
Five Tips for Success
Calibration Tips
Tracking
More
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Frequently Asked Questions
App
How do I delete my Quell Health Cloud Account?
How are my average daily sessions calculated?
Why is there an x on my calendar when I did therapy that day?
Why is the check mark on my Dashboard page spinning?
How do I update my goals?
Why did I lose my streak badge? How do I get it back?
See all 56 articles
Calibration
Calibration Tips
How do I recalibrate the device?
Starting Calibration
Do I need to recalibrate when I switch legs?
Do I need to calibrate the device before each therapy session?
When do I need to calibrate my device?
Contraindications/Warnings
Is Headaches a side effect of using Quell?
Quell burned my skin
Moderate to Severe Skin irritation
Using Quell while driving
Can I take my device through airport security?
Is there any potential danger from stimulating the nerves on a regular basis?
See all 10 articles
Electrodes
Electrode Care and Use Tips
Electrode composition
What do I do if I have lost the electrode liner?
How can I minimize gel spread?
The gel on my electrode is coming off and/or spreading.
The gel is dry and losing its stickiness.
See all 12 articles
Getting Started
Registration of your Quell
Does the device battery come charged?
How do I know that I have placed the device correctly in the band?
Why isn’t there a hole in the band so I can charge my device without taking it out?
Does it matter which leg Quell is on?
Can I wear Quell anywhere but my upper calf?
See all 7 articles
How Does Quell Work?
Will Quell remember my therapy intensity settings?
What is the Quell band made of?
Is there research supporting Quell's efficacy?
What should/does therapy feel like?
Is Quell a TENS (Transcutaneous Electrical Nerve Stimulation) device? How is it different?
Will Quell work for my specific condition?
See all 7 articles
Troubleshooting
Can the battery be replaced?
Why is the blinking orange light on during calibration?
I am trying to calibrate but I don’t feel anything.
I can’t start calibration.
I am not getting pain relief.
The device increased intensity on its own.
See all 15 articles
Daily Use
I left the device charging for several days but the light is still blinking; why isn’t it fully charged?
How would I know when my battery has finished charging?
When will I know when I need to recharge it?
How do I charge the battery?
How long will the battery last?
How do I stop therapy?
See all 22 articles
Contact Us
800.204.6577
Monday – Friday, 9 am-6 pm EST |
customercare@quellrelief.com