Troubleshooting
- I bought a Quell but it isn’t relieving my pain.
- I am not getting pain relief.
- My device is pulsing at the end of therapy.
- The device increased intensity on its own.
- I have leg cramps/muscle contraction during therapy, or muscle soreness after use.
- The therapy stings or feels uncomfortable.
- The device isn’t automatically restarting.
- The light is blinking white but I do not feel anything.
- The therapy stopped and the light is blinking orange continuously.
- I start therapy and a white light blinks once and stops.
- Battery - What if there is a flashing orange light?
- Battery - What if there is no flashing light?
- Battery - My device isn’t charging.
- Electrodes are unsnapping/band is sliding down
Can’t find what you are looking for?
Submit a Request >Looking for more clinical and scientific information?Start here